S12 E2: Courage Over Compliance: A Conversation We Should've Had Already with Keisha Toussaint
I Hate It HereShow Notes
If you've been in HR long enough, you know this feeling.
You see something wrong, you know it's wrong, and then you look around and realize the system you work inside of wasn't actually built to let you fix it.
Today I'm talking to Keisha Toussaint, founder of BCC'd HR and someone who did what most of us only think about doing: she removed the corporate muzzle entirely.
We're getting into the moment that changed how she saw this job forever, what happens when you advocate for the right thing and leadership responds with escalation instead of accountability, and why courage isn't optional in HR, even when the org makes it feel that way.
Another day of tough convos, but important convos nonetheless!
00:00:00 - Intro
00:02:20 - Something Keisha Believed About Work Early On and Had to Unlearn
00:06:10 - A Difficult Conversation Keisha Had at Work
00:11:17 - How Keisha Thought HR Operated Vs How it Actually Does
00:18:43 - When the Energy in the Room Shifts
00:22:19 - Understanding What HR Roles Actually Require From You
00:28:29 - Moments That Require Courage
00:37:44 - How Orgs Respond to Outspoken Employees, Especially Employees of Color
00:44:57 - Advice For Folks Dealing with Difficult Convos at Work
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