The Marketing Week Podcast

Carwow CMO Ben Carter on tackling marketing's 'confidence crisis'

The Marketing Week Podcast

Show Notes

Carwow's chief marketing officer Ben Carter is a marketer on a mission to help put marketing back at the centre of brands' growth efforts.

In the latest episode of The Marketing Week Podcast, host and editor-in-chief Russell Parsons, digs into why Carter believes marketing is in a "confidence crisis" and how the profession can re-route itself to be seen "not as a cost centre" but as a growth engine.

Carter began his career as a journalist, reporting on the marketing industry, before making the switch to marketing during the internet boom. Previously CMO at the likes of Dunelm and Purple Bricks, he believes marketing is struggling with confidence because its practitioners are "not able to tell the right story" of what they are doing.

In the episode, he also discusses his own career journey, the false divide between brand and performance, how Carwow is building out its content and storytelling and more.

His message to marketers? "Never stop learning." Hosted on Acast. See acast.com/privacy for more information.

More from The Marketing Week Podcast

Sep 30, 2026

Are you feeling stuck in your career? With 69% of marketers reporting a lack of career progression in the last year, according to Marketing Week’s 2026 Career & Salary Survey, many are feeling stagnated, stuck and searching for something new.

Sep 9, 2026

Stanley 1913 is a brand with more than 100 years of heritage, but it's the last few years which has seen the drinkware business achieve mammoth growth.

Aug 17, 2026

What drives founders forward? For Ben Branson, who launched Seedlip in 2015, it is twofold: a “fear of failure” and “being dissatisfied about something" and wanting to change it.

Aug 10, 2026

Have marketers invented a language to describe performance no one else in the business understands?

Aug 3, 2026

In this episode of The Marketing Week Podcast, news editor Niamh Carroll is joined by Unilever's beauty and wellbeing division global vice president of digital, social and AI transformation Selina Sykes.

See all episodes →