Show Notes
Dustin Irwin is Senior Director of Corporate Sales at Cotality, leading the banking and finance sales team across Australia and New Zealand. In this episode, Dustin breaks down how property data became one of the most powerful tools in modern broking, from the early RP Data days to Cotality’s PropertyHub, now used by thousands of brokers and associates to order valuations, generate property reports and create better client conversations. He explains why the best brokers are no longer just writing loans, but using data to reduce uncertainty, build trust, shorten the buying cycle and turn one transaction into a lifelong client relationship.
He also shares what high-performing brokerages are doing differently, why broker market share has pushed past 80%, how AI could change local market updates and client communication, and why trust still comes down to credibility, reliability, intimacy and low perceived self-interest.
If you’re a broker trying to separate yourself from the market, become more fluent in property data and build stronger client relationships — this one’s for you.
2:34 — The Aussie Home Loans Moment — When Property Data Went Mainstream
7:13 — 30 Years In Property Data — From CD-ROMs To Cotality
12:40 — CoreLogic To Cotality — The Rebrand, Vision & Property Data Truth Set
19:39 — PropertyHub Explained — Valuations, Reports & Broker Workflows
22:10 — What’s Coming Next — Energy Efficiency, Climate Risk & Property Resilience
25:30 — What Top Brokers Do Differently — Lifetime Clients, Not Transactions
28:42 — Advice For New Brokers — Learn The Property Market, Not Just Lending
31:48 — AI & Local Market Updates — Scaling Better Client Communication
34:13 — Building High-Performance Teams — Hire Smarter People Than You
41:27 — The Trust Equation — Credibility, Reliability, Intimacy & Self-Interest
Learn more about Flint: https://flintgroup.au/
Connect with Christian Stevens:
LinkedIn: https://www.linkedin.com/in/propertyfinance/
Instagram: https://www.instagram.com/cmrstevens/
Connect with Dustin Irwin:
LinkedIn: https://www.linkedin.com/in/dustin-irwin/
Instagram: https://www.instagram.com/cotality_au/
More from Beyond The Numbers With Christian Stevens
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Damien Roylance and Vincent Moore have spent the last decade growing Entourage from a small brokerage into a five-office business with more than 50 people and a multi-billion-dollar loan book.
Mackenzie Jones is a finance broker at Flint and one of the newest faces in the industry. After starting at CBA, she made the jump into broking at just 22, bringing the same discipline, competitiveness and consistency that made her a two-time martial arts world champion.
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*Content warning: This episode includes an open conversation around suicide and mental health, including personal experiences with loss. Viewer discretion is advised. If you or someone you know is struggling, please reach out to a support service.