
Show Notes
AN OPEN DOOR NOBODY WALKS THROUGH IS NOT AN OPEN DOOR
One leadership team prided itself on its open door policy, yet almost no one walked through it, because frontline ideas kept getting dismissed. Another had every report and metric and was still blindsided by problems any employee could have named. Dr. Jake Tayler Jacobs breaks down how leaders drift away from the front line one logical decision at a time, and what it costs.
IN THIS EPISODE • The elevation effect and the filter effect, and how bad news gets sanitized on the way up • His four-part framework for staying connected: presence, process, people, and proof • The leader who blocked two hours a week to work, not observe, alongside frontline teams • Why good habits have to be modeled, not told, and what teaching his kids taught him about it
YOUR CHALLENGE Will you be a bridge builder who stays connected, or a manager who drifts away? Put frontline time on your calendar as a meeting you cannot miss.
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