Show Notes
Welcome to IMRG Takes On, the new podcast from IMRG, where eCommerce market expert Andy Mulcahy and the veritable Tom Jacobs take on the trends, challenges and events shaping retail and eCommerce – all with a healthy dose of humour.
For our sixth episode, we’ve taken on AI with help from the retailers using it. Recorded at our recent Tech & AI event, Andy speaks to retailers about treating AI as an extra member of the team, using it to speed up repetitive tasks, take meeting notes and improve visibility in AI search. Then the conversation quickly moves beyond the everyday. Is AI a supreme intelligence or a glorified search engine with the mind of a six-year-old? Should we give it a name and remember to say please? And could it eventually replace humans – or Andy – become our therapist, produce the next generation of music stars or even rent people to complete its tasks?
Meet the digital teammate: how retailers are already using AI at work Naming your AI, saying please and treating it like part of the team Supreme intelligence or a six-year-old? Retailers reveal how smart AI really is AI search and how retailers can make sure their brand becomes the answer The ‘AI could never’ trend and the things that will always require a human Could AI replace humans – and, more importantly, could it replace Andy? Uploading your consciousness and the possibility of living forever through AI AI-generated superstars and whether music needs a human story behind it AI therapy versus the importance of genuine human connection Rent a Human: have we reached the point where AI is delegating jobs to us?
Featuring guest retailers:
Sarah Shakery, Ecommerce Director at Drakes Mat Brown, Head of Ecommerce at Universal Works Guy Meisl, Operations Director at Radley Robert Kulawik, COO at Stroodles Vladimir Pomitun, Ecommerce Director at Futon Company Madison Macinnis, Brand & Digital Marketing Manager at TONI&GUY Global India McCullough, Senior Ecommerce Executive at TONI&GUY World
We’ve explored the past and predicted the future of eCommerce. Now it’s time to take on the technology already changing it. Subscribe now to catch future episodes and send your questions to [email protected] for a chance to feature in an upcoming show.
More from IMRG Takes On...
Welcome to IMRG Takes On, a podcast from IMRG, where eCommerce market expert Andy Mulcahy and the veritable Tom Jacobs take on the trends, challenges and events shaping retail and eCommerce – all with a healthy dose of humour. From serious conversations about AI governance and growth to a pink tote bag that Andy takes to Screwfix, this episode covers the full range of expo life. With special guests joining live from eCommerce Expo, Andy and Tom explore why retailers are feeling excited, how consumer purchasing behaviour is changing, and whether expos can be less awkward. The conversation then turns to Team IMRG’s competition to predict the eCommerce Awards winners, before reflecting on some of the world’s more unusual conferences. This episode covers:
Welcome to IMRG Takes On, the new podcast from IMRG, where eCommerce market expert Andy Mulcahy and the veritable Tom Jacobs take on the trends, challenges and events shaping retail and eCommerce – all with a healthy dose of humour. In true A Christmas Carol style, we’ve had the past and imagined the future, but now it’s time to take on the present. Andy and Tom look at what’s happening in eCommerce right now: how the market is performing after the hottest summer ever, why Tom avoids the high street, and why eCom is pulled into every economic wobble. From Vinted’s challenge to clothing retailers and beauty’s strong performance, to premium prices, political scandals and whether Andy is a premium guy, this episode asks where the substance is, and when a ticket, pint or pair of trousers simply becomes too expensive.
Welcome to IMRG Takes On, the new podcast from IMRG, where eCommerce market expert Andy Mulcahy and the veritable Tom Jacobs take on the trends, challenges and events shaping retail and eCommerce – all with a healthy dose of humour.
Welcome to IMRG Takes On, the new podcast from IMRG, where eCommerce market expert Andy Mulcahy and the veritable Tom Jacobs take on the trends, challenges and events shaping retail and eCommerce – all with a healthy dose of humour.
Welcome to IMRG Takes On, the new podcast from IMRG, where eCommerce market expert Andy Mulcahy and the veritable Tom Jacobs take on the trends, challenges and events shaping retail and eCommerce, all with a healthy dose of humour. For our third episode, we're taking on festival season and what it means for British culture and eCommerce. Andy and Tom explore changing festival crowds, the rise of the "grey pound", and the retail opportunities behind summer spending. Then comes Einstein comparisons, rubber dinghy races and some of the world's strangest festivals.