How to Give Feedback—Especially When You’re Dreading it | Christine vs. Work
Harvard Business ReviewSummary
Marketers are increasingly recognizing the disconnect between ad campaign metrics and actual sales, a phenomenon referred to as "bullspend." Many professionals report relying on superficial metrics like impressions to showcase success, while neglecting the importance of revenue generation. The discussion emphasizes the need for marketers to focus on tangible results rather than just reach, with LinkedIn highlighted as a platform that offers the highest return on ad spend among major networks.
The conversation shifts to the challenges of giving effective feedback in the workplace. Leigh Ann Davey, known as the "teamwork doctor," shares insights from her book, "The Good Fight," emphasizing that feedback should focus on objective observations rather than subjective judgments about individuals. She outlines a structured approach to delivering feedback, which includes orienting the conversation, describing specific behaviors, sharing the impact of those behaviors on oneself, and asking open-ended questions to encourage dialogue. This method aims to foster a constructive environment for growth and development, while also addressing the emotional difficulties often associated with giving and receiving feedback.
Show Notes
How to Give Feedback—Especially When You’re Dreading it | Christine vs. WorkUploaded 01-06-211 Jun 2021---𝙎𝙪𝙗𝙨𝙘𝙧𝙞𝙗𝙚 𝙩𝙤 𝘼𝙨𝙘𝙚𝙣𝙙 𝙩𝙤𝙙𝙖𝙮! ✨ https://www.youtube.com/c/HBRAscend ✨Giving feedback can be tricky and awkward, especially if you’re conflict averse. How do you give feedback that’s empathetic yet effective?Giving feedback, especially if it’s constructive, can be difficult and agonizing to deliver. One extreme is to brush concerns under the rug and wait until the very last minute, with potentially disastrous results. The other extreme is to come across as blunt or judgemental—which can unintentionally create a defensive, disagreeable relationship.That said, the “gift of feedback” is one of the most valuable ways to help others improve and grow in their role and career. If done correctly, giving quality and effective feedback creates real, positive change. It pays to deliver feedback with clarity and empathy.In this episode, Innovation Editor Christine Liu turns to Liane Davey, author of “The Good Fight”, for answers on how to give critical feedback at work, and how to practice getting better at these tough conversations.We’d love to hear from you! Tell us about your content preferences in our 10-minute survey: https://hbp.az1.qualtrics.com/jfe/form/SV_2ldQ5v6xeoxKHrM?source=social_youtubeLearn more about Liane Davey: http://www.lianedavey.com00:00 You knew this episode was coming.02:09 Common Mistakes When Giving Feedback03:15 What if we just don't give feedback?04:02 The Recipe for Useful Feedback06:58 What if they don't agree with the feedback?08:03 Queue the practice montage!08:41 Let's do it for real now.09:49 Feedback on the Feedback#feedback #communication #managementFollow us:https://hbr.org/ascendhttps://www.linkedin.com/showcase/hbr-ascend/https://www.facebook.com/hbrascend/https://twitter.com/HBRAscendhttps://www.instagram.com/hbrascend/?hl=en Learn more about your ad choices. Visit megaphone.fm/adchoices Learn more about your ad choices. Visit megaphone.fm/adchoices
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