Show Notes
Christian Crain, VP of Crain Automotive Holdings, discusses leading a 23-store dealer group, their focus on seamless operations and how they are addressing the affordability challenges their guests are facing now.
Episode Breakdown 00:00 - Meet Christian Crain 02:15 - How Crain Automotive is addressing customer affordability 05:24 - Creating a frictionless process 07:45 - Best Bets with Christian Crain 08:31 - Will AI handle more than 30% of your store’s customer communications? 10:32 - Will 100% online purchase happen without in-person viewing of the car? 11:28 - Razorbacks & college football: will the playoffs happen?
For more information about our guest, visit their LinkedIn.
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