Show Notes
Brian Kramer from Cars.com makes his third podcast appearance with us to share industry insights on the future of AI and digital retailing, how process drives profitability, and the wave of demand for used EVs in 2026.
For more information about our guest, visit their LinkedIn.
Episode Breakdown 0:00 - Brian returns for a third time! 2:00 - Digital retailing & AI in 2026 5:53 - Optimizing your dealership’s digital presence 8:30 - Brian’s first impressions on JM&A Group’s Gyde platform 10:33 - Getting smart with appraisals and inventory management 16:32 - How service and sales can collaborate on service lane acquisition 19:37 - The coming wave of used EVs
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