The Walk Around

S3E05 - Dealership Success Tips: Developing Your Leaders

The Walk Around

Show Notes

When you invest in your talent, your team becomes stronger, together. In this episode of The Walk Around podcast, we’re joined by Liza Borches, President and CEO of Carter Myers Automotive and Danelle Delgado, co-founder of training services, TeamEngage. Borches and Delgado’s automotive talent development partnership was born from a shared passion for growing and retaining female leadership in the industry. Listen in for their insights from working in automotive retail and the success that diverse perspectives can bring to everyone in a workplace. In this episode you’ll hear: The importance of developing female leaders in the automotive space

How strengthening women makes men stronger too

Investing in your team's leadership abilities to avoid turnover

The power of establishing confidence and using your differences as an advantage

How having a mentor can develop your skillset and more!

Liza Borches is a fourth-generation automobile dealer, President and CEO of Carter Myers Automotive, with rooftops found across Virginia, West Virginia, North Carolina and soon Maryland. Originally founded in 1924, CMA has a rich history in the automotive space and currently represents 18 car brands with 3,000+ new and used vehicles in stock. Liza is passionate about making a difference by creating win-win solutions for customers, futures for associates and contributions to her communities. Danelle Delgado is the co-founder of TeamEngage and is focused on delivering life-changing team training in service-based companies. She specializes in scaling human capital, personal achievement, team communication, sales strategies and results. Working alongside Liza, Danelle’s specialized training has expanded the CMA brand and helped drive opportunities for women in the field. For more about Liza Borches and Danelle Delgado, visit their LinkedIn profiles.

Liked this episode? Find our full episode library here.

More from The Walk Around

Apr 1, 2026

Jonathan Banks, VP of Product Retailing for JD Power’s Retailing Portfolio, breaks down macro trends across the industry, used-car profit strategies, and how dealer principals can optimize performance in the next 12–18 months.

Mar 27, 2026

Eve Knudtsen, President of Knudtsen Auto Group, is a third-generation dealer leading three stores across the Pacific Northwest. She shares insights on leadership, technology, culture and her experience as a woman in automotive.

Mar 20, 2026

Tyson Jominy, SVP OEM Solutions at JD Power, discusses affordability pressures, interest rates, lease returns, and why stable demand and mid-cycle conditions will shape dealer planning for the 2026 auto market.

Mar 13, 2026

Christian Crain, VP of Crain Automotive Holdings, discusses leading a 23-store dealer group, their focus on seamless operations and how they are addressing the affordability challenges their guests are facing now.

Mar 11, 2026

John Fitzpatrick, President & CEO of Force Marketing, joins the podcast to share insights on marketing trends in 2026, the future of AI and technology, customer engagement opportunities and strategies for dealership growth.

See all episodes →